Privacy Policy

At NDSC, we are dedicated to safeguarding your privacy and personal information in compliance with the Privacy Act 1988. We collect personal information and medical records to tailor our support services to your individual needs.

Collection of Personal Information

Where possible, we will obtain your personal information directly from you. In some situations, however, we may receive this information from third parties. In such cases, we will make reasonable efforts to inform you about the information provided to us.

Use and Disclosure of Personal Information

We do not share your personal or sensitive information with others without your consent, except where required by law or requested by law enforcement authorities. Upon commencing our services, you will receive detailed information on how we protect your privacy and when and why we may share your information with third parties.

Storage and Security of Personal Information

Your personal information is securely stored to protect it from misuse, loss, unauthorised access, modification, or disclosure. When your information is no longer required for its intended purpose, we will take reasonable steps to destroy or permanently de-identify it. However, most client records are retained for a minimum of seven years as part of our compliance obligations.

Keeping Your Information Accurate

Ensuring your personal information is accurate and up-to-date is important to us. If you believe any information we hold about you is incorrect or outdated, please notify us promptly so we can update our records and continue providing quality services.

Changes to Our Privacy Policy

Our privacy policy may be updated periodically. The latest version will always be available on our website.

Contact Us

If you have questions or concerns about our privacy policy, please reach out to us at:

NDSC (National Disability Support and Care)
Email: [email protected]
Phone: 07 3067 5588